We want you to receive your order in good condition and at the right temperature!

Your products will be packed carefully in an insulated container while frozen, and shipped to your door as soon as possible.

If your order is for light non-frozen items only, such as starter cultures or chips, we will mail it to you using USPS, normally within 24 hours.

Orders are delivered on weekdays only

We’ll try to get your order to you by the Friday after you’ve ordered.

If we can’t do that, we’ll wait to ship it the following Monday. We want to make sure it’s on the road for the shortest possible time.

Soon after your order has shipped, you will receive a shipping confirmation email, which will include a link to the tracking page for your shipment. Just click on the link to see when your order is scheduled to arrive, and to track its progress. See Shipping FAQ for more details.

Please help us to get your package to you on time

If you would like your order to be delivered to a work address, or if you have any special instructions, please make sure to tell us when you check out your order.  

Receiving your order

Your products should arrive cold or still frozen. It's important that you keep them refrigerated or frozen, and that you place frozen items in a container before defrosting. See Receiving orders FAQ for more advice on opening and storing your products after they arrive.

Free shipping for most orders*:

• All orders totalling over $99 are shipped free of charge.
• We charge a flat shipping fee of $19.95 for all orders with a total value of $99 or less (after any discounts) that require insulated shipping.
• Orders containing only starter cultures or other light items are charged a flat shipping fee of $8.95.

Take advantage of our bulk discounts: Our products can be easily stored frozen, so why not order larger quantities with our great bulk discount prices - stock up your freezer, share with friends and family - and save!

 
*Please note: The information on this page applies to shipping addresses in contiguous USA only.

We can ship frozen products to Alaska and Hawaii. Since our products are perishable and orders take longer to arrive, this requires express shipping. Please contact us at info@wisechoicemarket.com for more information and shipping quotes.

Click here for details of shipping to Canada, or outside N. America.